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[#1]

Good morning, Is it possible to find old emails that I have deleted from my account ? If so how long back can one go? I believe that orange has to keep a record of emails for 5 years for money laundering purposes.

[#2]

Hi

if you have deleted the emails and they are not in the recycle bin, this will not be possible.

[#3]

Hello @amicus45 

If you are talking about Orange webmail: deleted messages cannot be recovered. Orange empties emails from the trash after 7 days. You can always try to contact Orange via support 3900, but I think you will be wasting your time.

Greetings

Daniel35

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[#4]

Hello Daniel,Thank you very much for your very prompt reply.I shall have to forget the idea. The email’s were some time ago.

Amicus45

[#5 · Accepted solution]

Hello @amicus45 

Yes.

In the future, use email software like Thunderbird. And with regular backups nothing is lost.

Daniel35
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