internet & fixe mes services Orange Voir tous les sujets internet & fixe

[#1]

Mercie the problem has been resolved. 

[#2]

🇫🇷 JimS1

Excellente nouvelle ! 🎉

Ravi que tout soit rentré dans l'ordre. N'hésitez pas à revenir vers nous si besoin.

Bonne journée à vous !

🇬🇧 JimS1

Excellent news! 🎉

Glad everything has been sorted out. Please don't hesitate to get back to us if needed.

Have a lovely day!

Max

[#3]

I would like to but I have no internet !

The only phone I have is ...a land line.

I am sick of orange, 2 visits to your shop 2 boxes & now a new one is promised & I find you've uped the price up by 10 euros.

I don't want a new contract I just want what I'm paying for.

I was promised these problems would not occur if I switched to fibre, NOT TRUE.

What a disaster 

[#4]

@Bubble 

To get the right information, your question should be detailed.

Be polite to the community—a “Hello” and “Thank you” are always appreciated!

[#5]

I have no faith in getting the right answer.after trying directly for a month.

Hours on their 'Aid' site

2 visits to the Orange shop [ an hours drive]

2 Live boxes later & still no internet or phone.

I'm using an Airbox at present.

Orange said they found a fault 2 weeks ago but nothing has been done.

As someone without a mobile this is serious & thoroughly depressing.

[#6]

Bonjour @Bubble 

Suite à vos difficultés et afin de vous apporter mon aide, je vous invite à me communiquer vos coordonnées (nom, prénom, numéro de ligne fixe, adresse postale complète et numéro de mobile), en message privé :

En attente de votre retour, je vous souhaite une bonne journée.

 J.C