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[#1]

Hello, I signed up for a new contract by requesting an eSim. I received an email with the QR code but the SMS number i put was wrong and i cannot get my 6-digit code to activate. How else can i get it? 

many thanks

[#2]

Bonjour @KeithB,

Afin de vous apporter mon aide, je vous invite à me communiquer vos coordonnées (nom, prénom, adresse postale complète, numéro de mobile), par message privé, en cliquant sur le bouton suivant :

Sab

[#3]

Ouvrir 1 nouveau dossier mail

[#4]

Hello,

How do i then get the validation please?

Keith

[#5 · Accepted solution]

Hello @KeithB , 
can you confirm the email address to receive the QrCode as well as the mobile number or you can receive the code by SMS, please?
Sab

[#6]

Hi Sab,

I do have the Qr code just need the validation code? or do i need a new qrcode aswell?

Cheers

[#7]

You're welcome @KeithB and delighted with this return.

Do you have any other requests?

Sab